Hossein Safari; Aliyeh Kazemi; Ahmad Mehrpoor Layeghi
Abstract
One of the most known subjects in management literature is performance assessment. In this paper, we have tried to provide a hybrid model in order to evaluate the performance of Iranian gas Transmission Company's operational zones. After an initial screening, due to the low number of Decision making ...
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One of the most known subjects in management literature is performance assessment. In this paper, we have tried to provide a hybrid model in order to evaluate the performance of Iranian gas Transmission Company's operational zones. After an initial screening, due to the low number of Decision making units, different combination of two input and one output are defined. 6 inputs and 4 output criteria have been chosen in initial screening. Based on the experts' judgments, weights or importance of different combinations of input and output extracted using SWARA technique. Then, based on the 22 different combinations, we calculated operational zones efficiency using DEA in the form of CCR and BCC models. In fact for each combination of two input and one output, efficiency for each operational zone has been calculated. Finally, there has been a decision matrix which its’ criteria were equal to different combinations of input and output criteria and their weights gained by SWARA and scores within the matrix were equal to taken efficiency from DEA. In order to calculate final efficiency and prioritizing each operational zone WASPAS technique is used. We use Cohen's kappa coefficient in order to prioritizing validation. The results show that zones 10, 7 and 6 with the highest efficiencies can be appropriate pattern for other zones in resource saving
Mehdi Ajalli; Ezatollah Asgharizadeh; Hossein Safari; Iman Ghasemian sahebi
Abstract
Competition of today's organizations in the supply chain has increased by growing the level of the competitiveness caused by globalization, and is included all chain members and external organizations. Intra-organizational perspectives about quality have some limitations; therefore, manufacturers should ...
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Competition of today's organizations in the supply chain has increased by growing the level of the competitiveness caused by globalization, and is included all chain members and external organizations. Intra-organizational perspectives about quality have some limitations; therefore, manufacturers should pay attention to inter-organizational approaches of quality such as supply chain quality management (SCQM). SCQM will enable the manufacturing companies to satisfy their customers' needs in a competitive market. In this study, after identifying the structure of supply chain management and quality management operation through comprehensive review of the literature, a comprehensive and conceptual definition about supply chain quality management (SCQM) and finally after studying its dimensions, a conceptual framework with 7 factors are presented. Relationship and sequencing of these factors determined by fuzzy interpretive structural modeling (ISM). In this regard, after the assessment, these factors were placed in five levels. Then the obtained structural model confirmed by using path analysis. The proposed model can help the gas industry in implementation of quality management in their supply chain to achieve competitive advantages and satisfy the customer needs better